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About UNION Biztosító
Vienna Insurance Group
About UNION Biztosító
UNION Biztosító is one of the most dynamically developing companies in the Hungarian insurance market, satisfying a wide range of client needs with its composite products.
The Company, showing consistent growth in the last few years, plays an important role not only on the Hungarian insurance market, but also within its parent company, Vienna Insurance Group, as based on its results.
UNION is one of the best capitalized insurance companies on the Hungarian market: it has the fourth highest share capital amongst insurance companies and associations. Its funding is guaranteed by its parent company, Vienna Insurance Group founded in 1824, the second largest insurance group in Central and Eastern Europe.
With its wide range of life and non-life insurance products, UNION offers solutions for requirements to deal with every day situations, including long-term investment objectives, financial security for unexpected situations, ensuring high level health services, safeguarding of homes, protection of assets or property, liability and motor vehicle insurance, requirements of commercial enterprises, corporate clients and institutions. UNION offers innovative, customized and individualized insurance solutions for retail, corporate and institutional clients alike.
UNION offers its clients easy access to its services with its expansive distribution channels. Its sales network covers the entire country, but naturally it cooperates with several strategic sales partners and is gradually expanding its relations with brokerage firms too. In addition, based on fruitful cooperation with other financial institutions, financial professionals, chambers and trade unions it can satisfy even more complex client needs. Customer relations are supported with an advanced telephone customer service and a five-channel claim reporting system, with which the services of the insurance company can be easily accessed.
Customer satisfaction is a very high priority for UNION; therefore it adapts to customer requirements not only through the development of its products, but also through a continuous development of its administrative processes and information technology system, and the use of cutting-edge technology throughout the entire term of customer relationship. As a result, a survey conducted by GfK Hungária Piackutató during the second half of 2009 demonstrated that the reputation of UNION is by far above other insurance companies in terms of innovation and product diversity, as well as its reliability and commitment to meeting its customers’ requirements.
Primarily owing to its innovative products and flexibility in responding to customers’ needs, UNION was able to achieve an extremely dynamic growth that has been unparalleled on the Hungarian market, and consequently its premium income in 2009 reached HUF 28.8 billion. Owing to these outstanding results the company, as a Hungarian corporation, is now in the top third segment of the insurance market.
Contacts
Headquarter:
1082 Budapest, Baross u. 1.
Tel.: (1) 486-4200
Fax: (1) 486-4390
E-mail: info@unionbiztosito.hu
Vienna Insurance Group
UNION Biztosító is the member of the Austrian Vienna Insurance Group.
The listed Vienna Insurance Group (VIG) is one of the leading insurance groups in CEE headquartered in Vienna. Outside of its home base in Austria, Vienna Insurance Group is also active, through subsidiaries and insurance holdings, in Albania, Bulgaria, Germany, Estonia, Georgia, Croatia, Latvia, Liechtenstein, Lithuania, Macedonia, Poland, Romania, Russia, Serbia, Slovakia, the Czech Republic, Turkey, Hungary, Ukraine and Belarus. It also has branches in Italy and Slovenia.
On the Austrian market, the Vienna Insurance Group (VIG) positions itself with Wiener Städtische Versicherung, Donau Versicherung and Sparkassen Versicherung.
Vienna Insurance Group in Hungary
Vienna Insurance Group entered the Hungarian Insurance market with UNION Biztosító in 2000. In 2008 it purchased the insurance business of Erste Bank in six countries, among them in Hungary. Therefore in Hungary the Group is represented already by two companies: UNION Biztosító and Erste Biztosító.